How do I share a crash log?

iOS instructions (for iOS 11 or later)

  1. Navigate to your device Settings > Privacy > Analytics > Analytics Data.
  2. Scroll through this list to find entries beginning with "Launch" (the list is alphabetical). 
  3. Tap one of these rows. 
  4. Tap the share icon at the top right.
  5. Email it to

Mac Instructions

Follow these steps to get the crash logs:

  1. Connect your iOS device to your Mac using your iOS connector cable.
  2. Sync your device.
  3. Go to the Mac Finder, then choose the "Go" menu's "Go to Folder" option. (The keyboard shortcut is Command-Shift-G.)
  4. Copy-and-paste this location into the "Go to Folder" field: ~/Library/Logs/CrashReporter/MobileDevice
  5. Open the folder corresponding to your device.
  6. Select the crash logs for "Launch", then CMD-Click the items to pull up the contextual menu.
  7. Select "Compress..." to create a .zip folder.
  8. Email the .zip folder to
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